August 31, 2017 | 12:00 PM EDT/6:00 PM CET
Commerce systems allow merchants to erect professional, secure, and smooth-working storefronts and drive more online sales. But if your commerce system isn’t integrated with back-office systems, your firm may still deliver a sub-par customer experience with error-prone manual operations. With Scribe Online’s connector for the Magento Commerce Platform, you can quickly create a real-time connection between your Magento system and your ERP, marketing automation, or CRM systems to improve your sales, marketing, service, fulfillment and reporting processes.
In this presentation, we discuss the capabilities of the Magento connector, which allows you to:
• Seamlessly submit orders in Magento to your back-office system
• Use Magento to build a customer portal for B2B orders
• Provide your customers with real-time information about their order, including product availability, shipping details and status
• Improve the quality of your customer data with a single customer database between systems