Extract data from Twitter and use it by querying and filtering tweets for specific hashtags, keywords, or handles.
Use the Scribe Online Connector for Twitter to:
- Automatically create a support case in ServiceNow or Salesforce for customers who ask for help on Twitter
- Attach tweets to leads or contacts in your CRM system to make your sales team aware of your customers’ sentiments
- Record tweets about your company in a database for analysis with your business intelligence software