The ServiceNow connector allows you to connect your IT service management application to other business systems like Salesforce and Microsoft Dynamics 365 to automate the flow of data.

Business Benefits:

  • Maintain a single incident database by integrating your front office systems with ServiceNow.
  • Easily track service requests and resolutions via automated data syncing between ServiceNow and your other systems.
  • Create work orders and tasks after winning an opportunity in CRM.

Technical Benefits:

  • Create, read, update and delete data in ServiceNow
  • Table Filter improves performance by including only objects you want to access
  • Support for custom objects
  • Works with on-premise and cloud agents


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