cleverbridge Selects Scribe Software’s iPaaS to Optimize Client Ecommerce Business Operations
Global ecommerce provider leverages Scribe’s integration infrastructure to help clients integrate seamlessly, accelerate time-to-market, and improve customer engagement
MANCHESTER, NH – August 22, 2017 – Scribe Software, a global data integration leader, today announced that global ecommerce, billing and payment solutions provider cleverbridge has selected Scribe’s integration platform as a service (iPaaS) to expand and streamline clients’ ecommerce operations. Scribe’s iPaaS will enable cleverbridge to provide clients with real-time customer data through bi-directional integration between the cleverbridge ecommerce platform and a host of CRM, business intelligence, ERP, web analytics, marketing automation and reporting systems.
As a global ecommerce solutions provider, cleverbridge offers flexible solutions for monetizing digital goods, online services and SaaS. Its end-to-end solutions enable clients to expand into new markets and grow global online revenue. The firm’s clients are constantly looking for ways to optimize the digital customer experience – to make the buying experience more targeted, timely, and streamlined. cleverbridge elected to use Scribe’s iPaaS technology because of the real-time, bi-directional integration it provides between the cleverbridge platform and clients’ front-end and back-end systems. This was seen as a critical foundation from which clients could develop a holistic view of customers, capitalize on key opportunities in the customer lifecycle, and automate business processes such as subscription renewals.
“In today’s global ecommerce market, customer data is crucial to digital business success. Real-time data makes it possible to deliver personalized offers, product recommendations, marketing campaigns, subscription renewals, and so on, but as the number of customer touch points increase, so has the complexity of integrating back-end and front-end business systems used by our clients to manage their digital businesses,” said Israel Greene, business owner of success services, cleverbridge. “With Scribe’s iPaaS, we will enable our clients to sync data and manage disparate business systems through a single platform and, ultimately, accelerate their time-to-market, engage with customers at the most opportune times, and grow their online revenue.”
cleverbridge went through a rigorous six-month vetting process to find a partner that possessed both an adequate footprint in the marketplace and the ability to execute against the complexities of modern business. Scribe’s global reach, including its recently-opened data center in Europe, gave cleverbridge added confidence it would be able to comply with EU GDPR regulations for data sovereignty going forward.
“When we looked at Scribe as a whole – the partnership, the market presence, and the ability to integrate with so many different systems – there was no debate,” said Greene.
Digital businesses leverage cleverbridge’s all-in-one global ecommerce solutions to acquire more customers, expand internationally and increase online revenue. For cleverbridge’s digital subscription clients, in particular, more robust integration capabilities will improve control and optimize their ecommerce business operations.
“Improving the customer experience with data enrichment and personalization is a key requirement in winning the online buyer. We are excited to leverage our deep connectivity into the cloud’s best platforms to complement cleverbridge solutions.” said Shawn McGowan, CEO, Scribe Software. “For SaaS providers like cleverbridge, Scribe offers the fastest way for them to address the vast integration demands they face while keeping their focus on driving new innovations in their core product.”
For more information on the Scribe’s iPaaS and to request a free trial, please visit https://www.scribesoft.com/products/scribe-online/. For more information on Scribe’s unique capabilities for SaaS providers, please visit https://www.scribesoft.com/solutions/by-company-type/saas-provider/.
cleverbridge provides flexible ecommerce solutions for monetizing digital goods, online services and SaaS. Our cloud-based ecommerce platform simplifies recurring billing, optimizes the customer experience and offers comprehensive global payment capabilities. Leveraging cleverbridge expertise, technology and services, clients effectively increase customer acquisition and retention while rapidly expanding into international markets for revenue growth. cleverbridge is headquartered in Cologne, Germany with offices in Chicago, San Francisco and Tokyo. For more information, visit www.cleverbridge.com.
About Scribe Software
Scribe is an established global provider of application and data integration software. The company's easy to use platforms, open APIs and comprehensive integration lifecycle management capabilities offer the fastest way to create, run, and adapt integrations. More than 12,000 customers and 1,200 partners -- including enterprises, software as a service (SaaS) providers, systems integrators (SIs) -- rely on Scribe's integration platform as a service (iPaaS) and on-premises platform to accelerate integration projects for greater time-to-value and meet the complex connectivity demands of today's cloud and hybrid environments. Scribe and its solution development partners serve customers in every industry, including financial services, life sciences, manufacturing, public sector, retail, utilities, higher education and media and entertainment.