Approximately 100 participants joined Scribe’s 2016 User Conference for the EMEA region in The Netherlands earlier this month. During the week-long conference, Scribe hosted 3 different trainings, over 20 break out session, and featured keynotes including visits from Henry Peyret, Principal Analyst at Forrester Research.
You’ve got this
Peter Case, co-founder of Scribe, opened the 2016 User Conference with a business update. He pointed out the new tagline ‘You’ve got this’, sums it up for Scribe. “This is more than just a tagline”, Chase explained. “It underlines our easy and transparent pricing, our open platform with its public APIs that prevent vendor lock in and our state of the art customer support.”
Today, over 4 billion transactions go through the Scribe iPaaS platform every month. The steady growth of the platform is very important for Scribe, Chase emphasized. “We will continue to focus on usage, not purchase, on creating great and secure products and less friction for our customers.” Chase pointed out that in only a few years’ time, some 3500 solutions for customer engagement entered the market, underlining the need for high-quality integration. At the same time, research shows that 61 percent of businesses are not satisfied with its cloud integration capabilities. “There seems to be a gap between reality and expectations. The cloud promised simplicity, yet 90 percent of CRM implementations still require custom fields.”
Learn: Findings from Forrester
Peter’s update set a clear basis for the integration trends and challenges presented by Peyret. According to Forrester, companies are preparing themselves for a major change in their value chain which cannot be supported by a traditional linear approach. As Peyret described, companies instead will need various systems that are dynamically integrated. These various systems will be accessed through API’s and share data through a data lake architecture and data aggregation. Application integration and data integration are more mixed, and the traditional approach of meta driven data is replaced by more room for context when collecting metadata. In the end, this will enable the business user to be more in the lead, through which a business user with little or no technical integration skills can integrate data via self-service, an important feature of iPaaS platforms.
Share: New Crystal release, Scribe for Power BI, and Support Communities
Forrester’s findings highlight and emphasize the true value a product like Scribe Online will hold for organizations moving forward. At the end of the plenary program, a short demo was given on the new Crystal release which is expected in Q1 of 2017. Among others, this new version will be fully responsive and therefore suitable for any device. In addition, the user experience is enhanced and live data can be used for integration. Keep an eye out in your email inbox for more information regarding this release, so you can stay involved in the action.
Next to Scribe’s continuous efforts to develop its platforms and extend our services, we were happy to highlight one of our proudest developments of 2016, Power BI dashboards powered by Scribe Online. After many months of close work with Microsoft, some or all of your Dynamics CRM or Salesforce database can be replicated into a SQL or SQL Azure database accessible within PowerBI using a quick wizard and replication services from Scribe Online. If you’d like to give Power BI Dashboards with Scribe Online a try, explore the possibilities here.
Scribe has also spent a lot of time creating a new environment for you to continue sharing your skills and knowledge with the rest of the Scribe community. During the conference, our team was proud to give attendees a small taste of what to expect. Very soon, you will be able to use one platform to engage in user discussions, reach technical support, and access a new curated knowledge base so you can get the help you need, when you need it. When this new portal is ready to go, you can access the new community by going to https://success.scribesoft.com/.
Imagine: Our community’s Best Practices and Accomplishments
Our community imagined many new possibilities with Scribe thanks to the use cases shared by our international customers and conference sponsors, CRM Resultants, CRM Partners, CloudFronts, and Magnitude Software during our break-out sessions. The great engagement during these sessions challenged traditional approaches to data integration while sharing other approaches undertaken by organization of all sizes. It is this type of commitment to our platform that helps our community and our business grow. Considering the value this has created for us, we also took an opportunity to thank our most hard working partners and Scribe MVP’s for their contributions in our Partner of the Year (POY) awards. We were glad to present 7 POY awards to the following winners of each category:
- EMEA MVP of the Year – Anders Jeppesen. Anjep Consulting
- US MVP of the Year – Anil Shah, CloudFronts Technologies
- Solution Innovation of the Year – Cayentis
- Best New Partner of the Year – Ad Ultima Group
- Rising Star of the Year – Ambit
- Scribe Online Partner of the Year – CRM Partners
- EMEA Partner of the Year – Avanade EALA
These winners have shown exceptional commitment to our mutual success through creation of new solutions using the scribe platforms, dedication to expanding our customer base, and showcasing their best effort to develop in-house knowledge of Scribe products and services. We are proud to have established strong strategic partnerships with these organizations, and look forward to more successful years to come.
While planning this conference, the engagement and networking we witnessed was one of our key goals, and we are proud to see it accomplished. These accomplishments have been confirmed through the high scores we received on our evaluation form which included 4.0 or higher (out of 5) for quality of the breakout sessions, relevance of the conference contents, accessibility and facilities, and the balance between the breakout sessions and networking opportunities. Our attendees said it best; “it was a great event to network & stay tuned to Scribe’s evolution”. So if you want to be a part of the evolution, keep an eye out for more information on our newest release of Scribe Online, get involved in our community discussions, and talk to us. We’d love to hear from you.