With a Scribe Online IS event solution, you can build message maps. Instead of running queries, these maps wait for data to process from a Salesforce® object. The data is sent via a workflow rule and outbound message in Salesforce to an end-point hosted in the Scribe Online cloud. Because the data is relayed through Scribe Online’s cloud, this means there is no need to open your firewall if you’re integrating data with a local end-point, as the Scribe Online cloud will relay the message to your local agent! Plus, you can set up the Scribe Online end-point by configuring the message based maps and without having to write code.
In this podcast, we’ll highlight how message maps work, discuss use-cases for event messaging and do a demonstration of a Salesforce opportunity message integration to an on-premise ERP system. At the time this podcast was created, Scribe Online supported message maps only for the Connector for Salesforce.