While the industry relaxes after SugarCon, we’ve prepared some weekend reading on all the CRM and conference news you may have missed.
Mobility’s Future Seen in Instagram Acquisition By: Denis Pombriant Beagle Research
Denis shares insights defining how Facebook’s acquisition of Instragram will affect the future of Mobile CRM.
Source: Enterprise Irregulars
Mobile CRM Best Practices
Date: Thurs, May 3, 2012
Time: 1pm EST
In this webinar, featuring Forrester Principal Analyst and Vice President William Band, learn the challenges and best practices to help you achieve the potential of Mobile CRM.
Register here.
Challenges Can Hinder CRM Success By: Jennifer LeClaire (@JLeClaire)
Jennifer outlines the pitfalls that often befall CRM implementations and shares strategies to successfully implement a CRM solution.
Source: Sci-Tech Today
“Late” to the Cloud? By: Michael Fauscette, Group Vice President, Software Business Solutions, IDC (@mfauscette)
Michael highlights some of the challenges for companies that have traditionally offered on-premise solutions in this changing environment, and provides some good arguments around why moving to the cloud may not be right for everyone.
Source: Enterprise Irregulars
CRM to Become Social, Mobile, Cloud-Based, Digital as Enterprises Look to Buy By: David Roe, Senior Reporter, (@druadh20)
CMS Wire shares key Gartner findings from a survey conducted in the fourth quarter of 2011, to which 2,335 CIOs responded representing more than $321 billion in IT budgets, covering 37 industries across 45 countries.
Source: CMS Wire
What I Learned About Social Business From MacGyver By: Joey Strawn, Blogger (@joey_strawn)
Applying life-saving lessons learned from 80s TV Star MacGyver to social business.
Source: Social CRM Insider
There you have it folks. Did we showcase all your favorite articles this week? Sound off in the blog comments, on Twitter and on Facebook.
Until next week,
The Scribe Team
