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The Business Case for Integrated ERP
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A Success Model for CRM Integration
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Microsoft Dynamics CRM 4.0 - Separating Data and Operations with Multi Tenancy
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Where Microsoft Dynamics CRM Meets Information: A Success Story
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Integration Best Practices: Net Change Design Patterns
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Give Microsoft Dynamics CRM Users What They Want: Their Data
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The Seven Hidden Challenges of Application Integration
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Why CRM implementations fail… and what to do about it
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