SUPPORT & SERVICES
SCRIBE SUPPORTWEB
SupportWeb Login
If instructed by Scribe support, enter a GoToMeeting ID in the box above to initiate remote session.
SupportWeb is Scribe’s online incident portal for Scribe customers and partners to report or update new incidents.
What is a Support Incident?
Support Incidents are used to address any of the following issues:
- Failure of the software programs to perform in accordance with the related documentation in any material respect
- Any encountered error that affects software program performance
- Specific questions about the operation of the software or feature capabilities
- Use of support incidents is not intended to address design related questions, explanation of procedures outlined in the software documentation, or to take the place of Scribe Training or Consulting Services.
Purchase a support incident through online ordering.
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