Contact Support 603.622.5109 x3

Support Hours

Monday through Friday, 04:00 – 20:00 EST
Excluding specific holidays. For details on specific holidays, please refer to the Scribe Support Calendar


We're here to help

Watch the Introduction to Support Video

We know that everyone needs a little help sometimes and at Scribe we are here to help you – when and where you need us.

For Scribe Insight help, please review the options below. For help with Scribe Online, please click here.

Need Help with Scribe Insight?

If you are working with a partner, first give them a call for support and if that doesn't resolve your issue, please contact us.

If you need help, we recommend starting with our no cost options – Knowledgebase and the Scribe Help Library. Also, make sure you are fully trained on your Scribe solutions since the training often answers many common questions. In order to provide you with the highest quality service, there is a charge for technical support incidents logged through the SupportWeb so please purchase an incident before getting started in SupportWeb.


Looking for some expert advice? Look no further than the Scribe Consulting team

Scribe Consulting can provide that additional boost to your design, development or other integration initiatives. Primarily used by our partners, but available to all, these valuable resources are available for an hourly rate and can work remotely or on site.

Learn More


Products, adapters, templates and more ready for instant download

Our goal is to make it easy for you to find the products, adapters, templates, etc.. you need quickly and easily. Simply go to our Downloads page and get started.


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