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Configurable Front Office and Back Office Integration Without Coding
(40 pages)
With the Scribe Microsoft Dynamics NAV to Microsoft Dynamics CRM Template
Over the past 10 years and across thousands of customers in the volume CRM market, Scribe has developed an approach to
integration that solves the seemingly unsolvable dilemma posed by front office and back office integration; how to
deliver a highly functional, real-time integration that can be quickly customized to meet the needs of each and every
customer. This paper discusses the challenges posed by alternative integration approaches and presents the Scribe
solution for Microsoft Dynamics NAV and Dynamics CRM integration, and its inherent advantages, in detail.
Microsoft Dynamics CRM 4.0: Separating Data and Operations with Multi Tenancy
(13 pages)
By Scribe Software and Microsoft Corporation
Multi Tenancy is a new feature of Dynamics CRM and is designed for the separation of data and operations while allowing
for a single group of application servers and a single database engine. The primary use is for the hosting of the
application where there is a need to separate the data and configuration of an instance from another but still utilize
the same hardware group. This results in a model where each tenant is completely separate from one another with regards
to data, configuration and process.
Scribe Insight Architecture Overview
(14 pages)
A technical overview of the Scribe integration tool.
Scribe Insight has been specifically designed to support the effective deployment of a number of market leading business
applications including Microsoft Dynamics CRM, Salesforce, SalesLogix, and Microsoft Dynamics GP (formerly known as
Great Plains.) More specifically, Scribe Insight enables customers to quickly and seamlessly integrate these mission
critical applications with other applications and data stores in the enterprise. Scribe Insight is the core technology
that forms the basis for the migration and integration solutions offered by Scribe and its network of resellers and
partners designed to maximize the ROI for these business applications. These solutions are offered utilizing a unique
and open template model that enables companies to quickly and efficiently configure any data integration or migration
to meet their specific needs, all without having to write a single line of code. In short, Scribe is the fastest and
most comprehensive way to integrate these applications into the enterprise.
A Breakthrough in Microsoft Dynamics GP Integration
(8 pages)
Scribe Adapter for Microsoft Dynamics GP with eConnect.
Two recent events have dramatically expanded the possibilities for integrating Microsoft Dynamics GP into a business
enterprise; (1) the release of the eConnect product by Microsoft Dynamics GP, and (2) the creation of the Scribe Adapter
for Microsoft Dynamics GP (utilizing eConnect) that enables Microsoft Dynamics GP to take advantage of the Scribe
Insight product, a powerful integration platform designed exclusively for mid-market companies. Read how this
integration solution may be the perfect fit for your company's integration requirements.
Scribe Microsoft Dynamics GP to Dynamics CRM Template
(15 pages)
A successful resolution for the front office to back office integration.
Over the past 10 years and across thousands of customers in the volume CRM market, Scribe has developed an approach to
integration that solves the seemingly unsolvable dilemma posed by front to back office integration; how to deliver a
highly functional, real-time integration solution that can be quickly customized to meet the needs of each and every
customer. This paper will discuss the challenges posed by alternative integration approaches and present the Scribe
solution, and its inherent advantages, in detail.
Scribe ERP Integration for Salesforce
(23 pages)
Bridging the gap between On-demand CRM and On-premise ERP.
Over the past 10 years and across thousands of customers in the volume CRM market, Scribe has developed an approach to
integration that solves the seemingly unsolvable dilemma posed by front to back office integration; how to deliver a
highly functional, real-time integration solution that can be quickly customized to meet the needs of each and every
customer. This paper will discuss the challenges posed by alternative integration approaches and present the Scribe
template model, and its inherent advantages, in detail.
Scribe Microsoft Dynamics GP to Salesforce Template
(19 pages)
Bridging the gap between On-demand CRM and On-premise ERP-Microsoft Dynamics GP.
Over the past 10 years and across thousands of customers in the volume CRM market, Scribe has developed an approach to
integration that solves the seemingly unsolvable dilemma posed by front to back office integration; how to deliver a
highly functional, real-time integration solution that can be quickly customized to meet the needs of each and every
customer. This paper will discuss the challenges posed by alternative integration approaches and present the Scribe
solution, and its inherent advantages, in detail.
Integration Best Practices: Net Change Design Patterns
(15 pages)
Here Today and…Here Tomorrow, Too: The Challenge of Capturing Changed Data Between Applications
An important consideration when designing and implementing an ongoing integration process between two or more
applications is how to capture changed data within a source application. Let's examine the three most common
situations in which it's necessary to capture changes, and how to begin dealing with them.
A Success Model for CRM Integration
(9 pages)
And how to avoid the most common mistake.
Companies in record numbers, and of all sizes, are implementing packaged CRM applications. This is good news for
business executives who have intuitively known that CRM could help their business, but were concerned about the
seeming lack of success and adoption for those companies that had implemented these systems before them. The key
question for many of these business executives as they create their CRM strategy is; where will they gain strategic
advantage if their competitors are implementing these same CRM applications?
Where Microsoft Dynamics CRM Meets Information:
A Success Story
(6 pages)
As you plan your implementation of Microsoft Dynamics CRM, consider the following: adoption continues to plague the CRM
industry, particularly in the area designed to track and manage sales operations. Will your implementation of Microsoft
Dynamics CRM be any different, or will it end up as another expensive shelf-ware experiment? The answer to this
question may depend on recognizing the one significant difference between CRM users versus users of other systems you
have implemented, such as accounting, inventory management, and procurement systems. This paper will help you learn
how to make your Microsoft Dynamics CRM implementation a success.
Give Microsoft Dynamics CRM Users What They Want:
Their Data
(4 pages)
CRM applications are only as useful as the data they contain. So, it stands to reason that when implementing a new
Microsoft Dynamics CRM system, the first step to success is getting your customer data into CRM. You have to arm your
key sales users with the right information, in the right place, at the right time; giving them the tools they need to
sell. This white paper will help you understand the best practices for getting customer data into CRM from a variety
of different sources.
Why CRM implementations fail... and what to do about it
Businesses everywhere have spent, or are about to spend, huge amounts of cash on Customer Relationship Management (CRM)
systems. So why are so many companies rushing to get into the CRM game when analyst groups, such as Gartner and
Aberdeen, report that 70, 80, even 90 percent of CRM implementations fail? Written by Peter Chase, one of Scribe's
founders, "Why CRM implementations fail... and what to do about it" illustrates how you can make CRM work the
way you thought it would when you bought it. Read about why so many CRM implementations fail, and what you can do to
prevent your business from becoming one of the statistics.
The Seven Hidden Challenges of Application Integration
Authored by Peter Chase, Executive Vice President of Scribe Software, The Seven Hidden Challenges of Application
Integration outlines the market explosion of the "Acronym Applications" (ERP, CRM, ERM, SCM, etc) and their
affects on streamlining the business process. Though all of these applications vary, it is imperative that they share
one common denominator... the ability to fit within your existing business platform. When deploying enterprise business
applications, it's critical to ask the following questions: how rapidly and effectively can the application be
integrated into the company's overall computing environment? How do you enable the rapid integration of an application
with other applications and data stores? How do you develop a framework for simplifying the tasks of integrating data
with these applications? Read on to see how Peter Chase answers some of the most probing questions surrounding
application integration technology.
Beyond CRM: The Critical Path to Successful Demand Chain Management
Today, more than ever, companies are expected to increase revenues and profitability in a complex international
marketplace. To increase sales, many companies rely on an elaborate web of sales partners who act as intermediaries
between a company and its customers. "Beyond CRM: The Critical Path to Successful Demand Chain Management"
illustrates how companies can share information and business process across their entire demand chain to impact revenue.
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