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Management Team

Lou Guercia

President and CEO

As President and CEO for Scribe Software, Lou is responsible for Scribe’s direction, continued growth as a leader in mid-market and enterprise integration as well as the company’s entry into the cloud through integration-as-a-service (IaaS) offerings. He is a member of the SIIA Software Board of Directors and the MassTLC Cloud cluster.

An experienced entrepreneur, Lou has helped build several startups into successful brands and companies. He joined Scribe from Lotus Software where he served as Director of Operations and Strategy for Online Collaboration Services, IBM’s first public cloud service. Lou came to IBM as CEO of WebDialogs, a leading provider of SaaS web conferencing services to channel partners, upon its acquisition by IBM in August 2007.

Prior to WebDialogs Lou was Vice President of Business Development at Tessera Enterprise Systems, a pioneer in the field of customer relationship management. At Tessera he was responsible for strategic alliances and helped oversee the company’s acquisition by iXL Enterprises in 1999. Prior to Tessera, Lou co-founded Workgroup Solutions, a regional systems integrator for client/server technology, where he was Senior Vice President of Sales and Marketing. Lou was involved in all facets of the spin-off of Workgroup Technology Corporation, including its venture capital investment and Initial Public Offering. He began his career at Xerox, where he held various sales positions and gained early exposure to the internet.

Lou graduated cum laude from the University of New Hampshire.

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Peter Chase

Founder, Executive Vice President, Business Development

Peter founded Scribe along with Jim Clarke in the beginning of 1996. As Executive Vice President, Business Development, Peter is responsible for establishing and growing partnerships with other leading technology companies in support of Scribe’s overall market and product strategy.

Prior to founding Scribe, Peter held senior positions in sales, product marketing, and finance at SNAP Software, an early pioneer in CRM software that was acquired by Dun and Bradstreet. Prior to SNAP, Peter was the Chief Financial Officer for Software Services of America, a publicly-held software provider for the banking industry. Peter is a recognized expert in both the CRM and Integration software industries. He has published numerous articles and whitepapers and is a frequent speaker and panelist at industry events.

Peter holds a Master of Business Administration and a Bachelor of Science Degree in Accounting and Computer Science at Southern New Hampshire University.

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Lou Antonucci

Vice President, Sales

As Vice President, Sales, Lou is responsible for leading the company’s global sales efforts; including the execution of Scribe’s direct and indirect channel sales initiatives, as well as Scribe’s cloud platform sales strategies.

Prior to joining Scribe in 2005, Antonucci served for over 25 years in leadership positions in channel development, channel sales, and direct sales, with Avnet/Hall-Mark, Hewlett-Packard, and most recently ManagedOps and Surebridge, who were acquired by NaviSite. In his director of channels role at ManagedOps, his leadership resulted in Microsoft ASP of the Year and Microsoft ASP Excellence Awards. As director of North American channel sales at NaviSite, his extensive channel sales experience resulted in the development of a robust sales channel, and triple-digit sales performance for NaviSite’s Microsoft Dynamics Channel Sales team.

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Betsy Bilhorn

Vice President, Product Management

As Vice President, Product Management Betsy Bilhorn is responsible for leading Scribe’s new product initiatives and guiding the company’s corporate and product marketing efforts, including the execution of Scribe’s go-to-market strategies.

Prior to joining Scribe, Bilhorn held several leadership positions at SaaS pioneer WebTrends, including participation in the evolution of WebTrends OnDemand. She has also held leadership positions at system integrator, Lease Dimensions, where she managed large deployments of global CRM, ERP, and financial systems, including acquisition and integration. Her clients have included American Honda, Baxter Healthcare, Cisco Systems, Ford Motor Credit, HP, Transamerica, and Volkswagen.

Betsy holds a Bachelor of Arts in English Literature from Mount Holyoke College.

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Roger Hodskins

Vice President, Strategic Alliances

As Vice President, Strategic Alliances Roger drives the strategy for Scribe’s global strategic partnerships. Roger comes to Scribe with a 30 year record of success in software sales, marketing and business development.

Roger joined Scribe from salesforce.com where he was a Vice President of Sales following the acquisition of Dimdim, Inc. by Salesforce.com. At Dimdim, a pioneer in online web collaboration, Roger was Vice President WW Sales and Business Development and was responsible for both direct sales and for strategic cloud-based OEM partnerships with companies such as Novell, Genband, Intuit, and Dell.

Prior to Dimdim Roger has held senior management roles in sales and business development at Lumigent Technologies, Ascential Software, NetGenisis, Rational Software, and SQA.

He has a Master of Business Administration from the University of Rochester and a Bachelor of Science in Forest Production from Purdue University.

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Eddie Cole

Chief Architect

As Chief Architect, Eddie Cole is responsible for leading all R & D activities for Scribe’s offerings, overseeing product development and providing technical vision to help drive product strategy.

Eddie has been a key contributor on Scribe’s development team since 1999. In that time he has provided hands on development, collaboration or oversight in the development of all of Scribe’s products, adapters, connectors and templates. Starting in 2009, he spearheaded the project resulting in the development of what has since been released as Scribe Online.

Prior to joining Scribe, Eddie was a valuable member of Nel-Tech Labs engineering team where he helped move the company’s software products from DOS to Windows and also wrote embedded code for the equipment they manufactured.

Eddie has a lifelong passion for software development that has fueled over 30 years (since age 12) of study of programming languages, operating systems, hardware, UI concepts and just about all other topics related to the computer industry.

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Lynn Harrington

Director, EMEA

As Director of EMEA, Lynn is responsible for Scribe’s operations within the region. Lynn leads all business development, sales and marketing activities designed to expand the Scribe brand, number of channel partners and revenue within the EMEA market.

Lynn joined Scribe Software in 1999 and has 25 years of experience marketing, selling and implementing mid-market business applications. Lynn has held several management positions at Scribe including Sales, Business Development and most recently, Marketing. Under her Sales leadership, the Scribe Reseller channel was established and grew to over 250 partners.

Lynn holds a Bachelor of Arts degree from the University of New Hampshire.

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Rich Noel

Director, Finance and Administration

As Director of Finance and Administration, Rich Noel oversees all accounting, finance and human resource functions.

Rich joined Scribe Software Corporation in October 2007 from Big Idea Group, Inc., where he served as Director of Finance. Rich brings over 17 years of accounting, finance, and operations experience to Scribe Software Corporation.

Rich has worked in a variety of industries where his responsibilities included controllership, import management, international distribution, inventory control, and open source licensing. In his previous three positions, Rich helped facilitate the successful sale of the businesses to public companies.

Rich holds a Bachelor of Science in Business Administration from the Whittemore School of Business and Economics at The University of New Hampshire and a Master of Science in Accounting from Southern New Hampshire University.

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Eric Wahl

Director, Services

As Director of Services, Eric Wahl oversees all support, consulting, and training delivery functions at Scribe and is responsible for delivering a world-class support experience to customers and partners.

Prior to joining Scribe, Eric established the NXP Semiconductor’s IT Shared Services organization which delivered services to 2,000 end users. More recently, Eric established and lead the Global Program Management Office for NXP managing a $70M USD project portfolio.

Eric joined Scribe Software Corporation in January 2009 and brings more than 16 years of experience in project management, systems integration, process redesign and services. Eric holds a Bachelor of Science in Computer Science from Central Connecticut State University.

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Mark Walker

Director, Technical Resources

As director of technical resources, Mark Walker oversees the development of training, documentation, and other technical resources to assist consultants deploying Scribe’s products worldwide.

Mark joined Scribe in March 1996 and has served in a number of leadership roles in product management, product marketing, services, and sales. In these capacities he has been instrumental in the growth of Scribe’s products and in the expansion of Scribe’s channel business. Mark brings over 20 years of software management experience to Scribe. Before joining Scribe, he served as product manager and director of quality assurance at Newmarket International, the leader in sales and catering software solutions for the global hospitality industry.

Mark holds a Bachelor of Science in Business Administration from the Whittemore School of Business at the University of New Hampshire.

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John Annakin

Director, Enterprise Sales

As Director of Scribe’s Enterprise Sales organization, John Annakin is responsible for all enterprise level direct and indirect sales on a global basis.

Before joining Scribe in June, 2008, John was Director of Strategic Accounts at Newmarket International, a leading software vendor for the hospitality industry. While at Newmarket, John had revenue responsibility for the organization’s top global accounts.

Prior to Newmarket, John was the Microsoft Channel Sales Manager at NaviSite (formerly Surebridge and ManagedOps) where he recruited and managed over 45 leading Microsoft partners for this application hosting organization. Throughout his early career, John was consistently a top performer in various channel management and corporate sales roles with companies such as Made2Manage and Crowe Horwath.

John holds a Bachelor of Science degree from Purdue University, Krannert School of Management.

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