Careers

At Scribe, we are devoted to finding the best and brightest team members to join us in Manchester, New Hampshire, less than an hour from Boston.  If you're intelligent, dedicated and good at what you do, then we're interested in talking to you.  We have a casual and flexible work environment with a great group of some of the best and brightest.

We're growing, we're profitable and we're dedicated to leading the data integration market. Check out our current openings. If you don't see a position that matches your interests, check back again soon, we're growing – fast – and new positions become available often.

The following positions are available:

 


Product Manager

Position Type:    Full time
Salary:                 Commensurate with Experience
Location:             Scribe Software, Manchester, NH

Position Description

The Product Manager is an entry level position reporting to the Director of Product Management. We're looking for someone with excellent interpersonal skills to engage with external and internal stakeholders to keep a pulse on how we're delivering products that delight our partners and customers. As the Product Manager, you will be making recommendations and delivering requirements to Development for upcoming releases of our Connectivity Portfolio of products. You'll be the go-to person for Sales, Marketing, and Customer Success whether it be product questions, competitive differentiation, or some extra support with a demonstration or webinar.

Responsibilities
Responsibilities include but are not limited to:

  • Identifies appropriate partners and customers to solicit feedback for specific Connector or Adapter offerings.
  • Participate in developing go-to-market plans for maintenance releases in conjunction with Product Marketing and Marketing.
  • Specifies product requirements for current Connector and Adapter products supported by on-going outreach to customers and partners.
  • Develop requirements that meet customer and strategic requirements while providing clear direction to the development teams.
  • Participates in regular meetings with the development teams to translate requirements into stories, answer questions, and prioritize defects.
  • Presentation of product status and planning to Product Leadership.
  • Provides tactical support to Product Marketing, Sales, and Customer Success for sales training, collateral development, and product performance.

Required Skills

  • A self-starter who is curious and passionate about technology is a must.
  • Strong technical skills or engineering background, cloud or SaaS experience preferred.   
  • 1-2 years' experience in a technology company in product management or a technical role such as pre-sales or professional service. We will consider recent college graduates with relevant internship experience.
  • Comfortable speaking in a variety of settings with a wide variety of people, from technical to executive.
  • Ability to execute on multiple projects.
  • Comfortable and embraces change in a fast paced environment.
  • Excellent writing and presentation skills.
  • BA/BS degree required.

Contact:

jobs@scribesoft.com
Scribe Software Corporation
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862


Sales Engineer EMEA

To strengthen our team in Europe, Middle East & Africa (EMEA) Scribe Software is looking for a Sales Engineer EMEA.

Position Type:    Full time
Salary:                 Base, plus variable compensation, commensurate with experience.
Location:             Scribe Software, The Hague, The Netherlands

Position Description

The Sales Engineer EMEA is a hands-on position reporting to the Director, EMEA. The primary objective of this position is to provide expert technical pre-sales support for Scribe's sales team, Scribe's partners and Scribe's customers. Responsibilities include providing knowledge transfer through pre-sales and post-sales technical support, the development of technical sales materials, training and technical consulting.

The ideal candidate should have the combined technical skills and communication skills to effectively communicate about Scribe's products with both technical and business audiences. The ideal candidate should also project energy and enthusiasm for Scribe's products.

This role is a pivotal commercial/technical function within the Scribe EMEA region and the EMEA team.

Responsibilities
Key responsibilities for this role are:

  • Work directly with partners and prospective customers to answer their questions about Scribe's products and to recommend integration design.
  • Create and present product presentations, demonstrations, and lead Q&A sessions.
  • Develop proof of concept solutions as directed by the Scribe's Sales team.
  • Create product demonstration materials and presentations to be used by Scribe's partners and by Scribe's sales team to close new business and strategically position Scribe's product in the market.
  • Deliver presentations at industry and partner events.
  • Position Scribe's products relative to competitors from both the business and technical perspectives.
  • Development and updating of technical collateral. This may include: Multi-media sales tools (e.g.; Power Point, video presentations, etc.); Product positioning; Competitive positioning and Project tools
  • Provide onsite training and consulting as required.
  • This position involves travelling which will typically be in Europe.

Skills & Experience
Candidates must possess the following skills:

  • Self starter & team player
  • Strong oral and written communication skills
  • Experience representing & demonstrating technical software products in a sales process
  • Experience with data integration and/or migration between business applications required
  • Training, consulting or technical support experience with mid-market CRM, Marketing or ERP applications
  • Training, consulting or technical support experience with mid-market or enterprise data migration and integration applications or toolkits a plus – preferably Scribe, Pervasive, Informatica or Cast Iron
  • Strong relational database skills with the leading databases including Oracle and SQL Server
  • Experience with XML, message queues, and Web Services are a plus
  • Problem solving skills
  • Strong computer skills with applications for Microsoft Windows
  • Education:  BA/BS Degree in computer or business related course of study
  • Computer and software certifications are a plus
  • Native or fluent English speaker & presenter
  • Candidates should have a valid working permit for The Netherlands

Contact:

jobs@scribesoft.com
Scribe Software Corporation
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862


Director of Marketing/VP Marketing

Position Type:    Full time
Salary:                 Base on experience
Location:             Scribe Software, Manchester, NH Office

Position Description
The Director of Marketing is responsible for the strategy and execution of the marketing programs including, but not limited to, driving demand and delivering marketing-qualified new leads, public and analyst relations, managing partner and ISV co-marketing relationships and corporate brand awareness. The ideal candidate has a strong track record of managing the demand generation and marketing operations functions for SaaS software companies. We are looking for a leader.

This position will report to the CEO. The right candidate will have a deep understanding of demand generation and marketing operations process and related technologies, a strong ability to forge relationships with sales and partners, strong communication skills and a proven track record of results. The right person has successfully created and launched marketing strategy and tactical plans for online software B2B solutions

Responsibilities
Key responsibilities for this role are:

  • Collaborate with the CEO to create strategic marketing plans
  • Own the business conceptualization of demand generation, lead nurturing, and marketing operations.
  • Manage marketing relationships with ISV and top reseller partners
  • Manage team responsible for demand generation programs that drive revenue including marketing-driven campaigns, events, webinars, SEO, SEM, ad-retargeting etc.
  • Measure, analyze and report on demand generation campaign metrics and pipeline contribution.
  • Develop and execute repeatable lead nurturing programs to move leads through the marketing and sales pipeline, as well as drive user activity among those who have come in through the Company's website.
  • Allocate budgets, provide reporting and actively monitor and analyze health of marketing contribution to pipeline, program ROI, customer acquisition and penetration, contact acquisition and activity. Provide senior management with analysis for marketing investments, pipeline impact and goal setting.
  • Drive requirements for improvements and enhancements in marketing operations and infrastructure.
  • Leverage marketing automation and campaign management best practices and trends.
  • Manage team of 4 marketing resources including a remote resource in EMEA region

Experience & Education
Candidates must possess the following skills:

  • 10+ years experience in demand/lead generation and marketing operations
  • People management experience
  • BA/BS degree in Marketing or related field.
  • 7+ years of B2B demand generation experience, including experience with digital/inbound marketing, content marketing, event marketing, social media demand seeding, and SEO/SEM
  • Proven track record of supporting successful demand generation programs with breadth of knowledge from marketing databases, segmentation, email execution, lead processes, reporting & analysis.
  • Extensive experience in the creation and execution of creating of proven successful seeding, demand creation, lead nurturing and pipeline acceleration programs.
  • Experience in entrepreneurial environment
  • Very deep experience driving the implementation of marketing automation programs

Contact:

jobs@scribesoft.com
Scribe Software Corporation
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862


Cloud Systems Manager

Position Type:    Full time
Salary:                 Commensurate with experience
Location:             On-site (Manchester, NH)

Position Description

We are the leader in Customer data integration and we are seeing rapid growth of our Scribe Online Cloud platform.  We are seeking a Cloud Systems Manager to join our team.  The ideal candidate has experience in Cloud Computing / Administration, Windows Azure, Amazon EC2, Rackspace and monitoring tools such as Nagios.  This senior level role will help mature the Scribe Online platform and ensure the operation is running smoothly.  You’ll be part of a fun and fast-paced work environment.  For the right candidate we can offer a strong compensation package – depending on experience.

Responsibilities include:

  • Monitor and manage applications, databases, and web servers to proactively predict and prevent impending issues and maintain 24/7/365 Service Availability
  • Develop and produce high-level metrics for management reporting
  • Execute backup and maintenance procedures
  • Identify areas for automation and produce relevant scripts
  • SQL Server Database administration, analysis, and performance tuning
  • Documentation of process, environment, and run books
  • This position may require occasional second shift activities

Required Skills:
Candidates must possess the following skills:

  • 5+ years systems administration in cloud environments such as Amazon EC2, Windows Azure, Rackspace
  • Web Server administration, troubleshooting, and performance tuning (Windows Server, IIS)
  • Prior experience in managing 24/7/365 cloud applications
  • Strong PowerShell and other scripting skills
  • Strong, proven diagnostic and Troubleshooting Skills
  • Experience with a monitoring software such as Nagios, Solar Winds, or comparable
  • Excellent Communication skills; Verbal and Written

Desired Skills:
Outstanding candidates will also possess one or more of the following skills:

  • SQL Server database administration and Windows server tuning
  • Backup, Disaster Recovery, and Business Continuity Plan and Policies and Procedures
  • TCP / IP Stack / Network Troubleshooting

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Director of IT
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862


 

Account Executive

Position Type: Full time
Salary:Compensation will be commensurate with experience and will consist of a base salary and variable compensation.

Description:

This direct selling role is an inside sales position reporting to the Director of Sales. The Account Executive will be responsible for generating new, upgrade, and add-on business into prospects and existing customers in a given sales territory.  The general responsibilities include prospecting, call planning, execution, opportunity management and closing of sales opportunities against a given quota. These responsibilities include requirements gathering, needs analysis, solution proposal and demonstration – the overall management of the sales cycle. The position requires that you thrive in a busy atmosphere, prioritize your work, and be willing to spend the majority of your workday doing phone contact work.

Responsibilities:

Responsibilities include, but are not limited to:

  • This position requires the majority of time to be spent on the phone soliciting end user prospects and customers to sell Scribe Integration platforms to achieve annual sales revenue quota.
  • Calling into Scribe Online and Scribe Insight ‘free trial’ users to convert them to contracted customers to achieve annual sales revenue quota.
  • Working with new and existing Salesforce partners to grow pipeline and assist with sales opportunities.
  • Understand the pricing, product structure, and value benefits of the Scribe software products and be able to effectively present these to prospects and customers.
  • Ability to effectively demonstrate Scribe Online Data Replication and Integration Services capabilities.
  • Provide a weekly forecast of sales opportunities and meet weekly with Sales Management to review pipeline.
  • Daily interface with Sales Management, Marketing and Pre-Sales resources as you execute to plan.
  • Ability to use the Scribe CRM system (Salesforce) for daily management of opportunities.
  • Ability to work independently on tasks, achieving goals with minimal supervision and guidance – self-starter, motivated individual contributor.

Required Skills:

  • The ideal candidate will possess the business acumen required to understand and discuss the value proposition of customer data integration as well as the technical acumen required to understand and present the Scribe Online Platform.
  • Aggressive, self-starter, ability to work independently; have a ‘hunter’ and ‘closer’ mentality
  • Ability to engage with and negotiate with all levels of organization (C-Level, Director Level, Mgt. Level, User level)
  • 2 to 5 years direct selling experience, preferably with an online (cloud-based) software or services provider
  • Excellent personal, phone and presentation skills are required.
  • Bachelor’s Degree required.

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Director, Sales
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862


Technical Support Engineer-2nd Level

Position Type: Full time
Salary: Commensurate with experience

Description:

Join the Scribe Technical Support team working out of our headquarters in Manchester, NH amongst the close knit Services team. This position is a technical support role supporting Scribe's integration products. The responsibilities for the position combine software technical support, systems analysis, and consulting focused on helping Scribe's customers and resellers be more successful. The position requires a well-rounded technical professional with experience in the software industry who has customer facing skills that can be applied to the broad areas of responsibility. Technical Support Analyst Level II reports to the Services Director.

Responsibilities:

Responsibilities include, but are not limited to:

  • Resolve 2nd level technical support cases and per incident paid support cases through analysis and systematic procedures to Scribe’s Resellers and End-users
  • Escalate to and work with Scribe Product Development on challenging issues
  • Contributing to the development of technical resources such as knowledge base articles and technical documentation
  • Designing, developing, or duplicating customer’s data migration / integration solutions
  • Clearly documenting problem descriptions, defects, and resolutions in the technical support system
  • Adhering to defined Service Level Targets

Required Skills:

  • Extensive experience with relational databases, SQL queries, and data conversion/integration.
  • Experience with Microsoft Dynamics GP, CRM, NAV or AX or other CRM and ERP applications such as Salesforce.com, Saleslogix, or SAP is highly desired.
  • DBA background is highly desired.
  • Strong oral and written communication skills with a demonstrated ability to speak, write, and communicate in English.
  • Well-developed organizational skills, a detail orientation and the ability to work both independently and as part of a team are essential.
  • Strong problem-solving skills.
  • Experience with Windows administration and networking.
  • Prior training and consulting experience.
  • Desire to learn new things.
  • Positive Attitude

Education:

  • BA/BS Degree in computer related course of study desired
  • Computer and Software Certifications are a plus

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Director of IT
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862